Customised acceptance process
When evaluating a company an acceptance recommendation rolls out: accept, reject or refer. It is explained which control points the company has undergone, and how the company has scored on these points. Moreover, the user is given the opportunity, depending on the sector, country or company type, to draw up different decision model to create a customised acceptance process. Because everything is saved, it is possible to adjust the acceptance process at all times, and thus accept fewer and fewer risk customers.
Thanks to the close collaboration, a result was achieved that really meets the needs of the end user and Graydon. Even after the release, the product is continuously being optimised on the basis of customer feedback and usage data.