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Knowledge & tools for digital leaders

Since 1994 we have been translating your business challenges into impactful digital products. We’re happy to share our experience in the form of whitepapers. Please help yourself to some wisdom we’ve gathered over the years.

ChatGPT in Practice

In this white paper, we explore how combining LLMs with AI-powered search is, at the moment of writing, one of the most successful strategies to implement the power of conversational AI in business processes, making them more suitable for real-world applications. Especially in the face of labour shortages, this combination can be golden for companies trying to automate parts of their services.

Loyalty for Digital Products

When considering building a loyalty platform you can make the distinction between loyalty platforms that are just ‘connected’ on a technical level versus platforms that are completely ‘integrated’ with your business and systems.

Framing Digital Opportunities

The challenges involved in making these trends work are big and the stakes are high, but the strategic approach is often vague or missing. There is a sweet spot that lies between a sweeping strategy and something actionable. Let’s explore.

A Digital Twin in Three steps

A well-thought-out digital twin offers almost every organization the opportunity to optimize, innovate and grow. With a digital twin, you can make complicated and/or expensive processes safer, more affordable, and easier.

An introduction to AI for Business

AI is rapidly transforming how businesses operate, and understanding its capabilities is essential for companies to remain competitive in the modern marketplace. This white paper is intended to introduce AI and the possibilities it can offer businesses. It will cover the three biggest business opportunities and how to get started preparing your business for this technology.


In the more than 25 years of experience we have in developing new digital products and services, we have noticed that there’s one factor that determines the success of a digital system. Not how fast a product is finished or how good the UX of a system is. No, the most important thing is, alignment.